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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bala -G

November 12, 2025

5  out of  5
rating by Bala -G
"Emily has provided me with an excellent service from start to finish. The agent explained all options clearly and helped me find the best coverage for my needs. Highly recommend for anyone looking for reliable insurance guidance"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jay

November 6, 2025

5  out of  5
rating by Jay
"Quick to address the needs with just one phone call. Thank you"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Nuvera Auto Studio

November 6, 2025

5  out of  5
rating by Nuvera Auto Studio
"We’ve been working with Emily for a while now, and she’s been absolutely wonderful! She’s professional, attentive, and always goes above and beyond to make things easy for us. Her responsiveness and care make every interaction a breeze. Highly recommend working with her and the State Farm team! — Stefanie & Douglas"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lindsay Wood

November 3, 2025

5  out of  5
rating by Lindsay Wood
"I recently switched and was so pleased by the personal experience and support I got from Adam! He took the time to speak with me and my step dad separately to understand the situation and ensure we elected in the right insurance plans. Adam def adds that human touch, was kind and courteous, and down to earth which makes all the difference! Adam also worked hard to get me the most competitive pricing which I greatly appreciated. I definitely recommend Adam and State Farm!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sai Krishna

November 3, 2025

5  out of  5
rating by Sai Krishna
"Thank you so much, Ravinder Kaur (Ruby), for taking the time to walk me through the coverage and benefits of both Auto and Life Insurance. I truly appreciate your detailed explanations and the patience you showed throughout our conversation. Your clarity and support made everything easy to understand — you absolutely deserve a 5+ star rating!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Michael Doncer

November 2, 2025

5  out of  5
rating by Michael Doncer
"At a time when customer service seems to have gone by the wayside, David Carlisle, Customer Service Manager with Fabiola Sears State Farm office in Frisco has gone above and beyond to help me and continues to do so. Not only did he take the time to guide me through the process for a recent hail claim for my roof, he also actually took the time to help me call in the claim to make sure everything was communicated properly and that the claims agent understood my situation. He made sure I understood the process, timing and even how to make sure I got the appropriate discounts once the work was done. If you think having a local agent no longer has value in this day of mega-insurance companies with only an online presence, think again because State Farm still does it the right way helping people when they need it. The care and attention I received from David Carlisle made a HUGE difference and is the reason why I will stay with State Farm."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ann Hedges

October 27, 2025

5  out of  5
rating by Ann Hedges
"I called David Carlisle for help with the new billing system and he answered all my questions promptly and pleasantly. I really appreciate how helpful David and all the personnel at this agency have been over the years. Thank you all."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Amy Stoner

October 23, 2025

5  out of  5
rating by Amy Stoner
"I was looking for new homeowners insurance and after talking to Ruby I ended up switching my auto insurance also. She made the process so easy and explained everything in detail. She responds to texts and emails quickly and answers all my questions. Couldn't be happier with my choice."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Shirley Peng

October 23, 2025

5  out of  5
rating by Shirley Peng
"I just want to thank you Emily help on my insurance policy update. She is always super efficiency!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brandon Lewis

October 21, 2025

5  out of  5
rating by Brandon Lewis
"I've been with this agency for years with zero issues and great support when anything is needed. David Carlisle is very responsive. I would recommend the Fabiola Sears agency for all insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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S L

October 15, 2025

5  out of  5
rating by S L
"David has been exceptional in managing the ongoing maintenance of my various policies with them. I highly recommend their services!"
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Shirley Allen

October 11, 2025

5  out of  5
rating by Shirley Allen
"We had such a great experience working with David Carlisle! We learned things about our policy that we did not know. He is very knowledgeable and made the entire insurance process easy to understand and completely stress-free. David took the time to explain all our options, answered all of our questions clearly, and made sure we got the best coverage to fit our needs. He’s professional, and truly shows that he cares about his clients. Thanks David!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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DeMond Adkison

October 9, 2025

5  out of  5
rating by DeMond Adkison
"I recently switched from my previous insurance agency and it also had an agent model. I just ended up submitting something not expecting much for State Farm and actually was just about to try and switch to an agent closer to me but after I spoke with Ruby Kaur, I couldn't. Ruby patiently walked me through quotes and when I needed changes she was patient, and communicated the change in price as we were going. I am really happy with the choice as I saved on both my homeowners and car insurance. I am really happy I stayed because Ruby is the absolute best. If I have a question she is quick to answer and was super helpful in getting everything switched over."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Anil kumar

October 9, 2025

5  out of  5
rating by Anil kumar
"Ruby helped me with competitive insurance quotes"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Michael Robinson

October 6, 2025

5  out of  5
rating by Michael Robinson
"Michael was most helpful. I've been with this agency since Randy Truelove retired. Sadly, im only leaving State Farm due to the lack of representatives in the area, I have retired to. Fabiola and her team have provided TOP NOTCH Service to me since 2017"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ted Johnson

October 3, 2025

5  out of  5
rating by Ted Johnson
"I just wanted to say thanks to Michael over at Fabiola Sears State Farm Agency. Michael always responds to my texts very quickly and handles whatever needs I have. He's very professional and courteous and take great care of us! Same for the rest of the folks there. They all are great! If you don't get the personal attention you deserve from your current insurance agent, consider giving them a try. You won't be disappointed!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Israel Guzman

October 2, 2025

5  out of  5
rating by Israel Guzman
"I recently had the pleasure of working with Michael Saife and Adam Miller from State Farm Insurance, and I can’t recommend them enough! From the moment I reached out, they made the whole process so smooth. Adam took the time to explain my options clearly, making sure I understood every detail of my policy. Adam was equally helpful, answering all my questions promptly and with a friendly attitude. It’s rare to find such dedicated service. He truly went above and beyond to make sure I felt comfortable and confident in my choices. I appreciate how they both seemed genuinely interested in helping me find the right coverage that fit my needs without any pressure. If you’re looking for insurance, I highly suggest contacting these two. They’re a great team!"
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Jocelyn Hernandez

September 20, 2025

5  out of  5
rating by Jocelyn Hernandez
"Very good price!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Latasha Anders

September 18, 2025

5  out of  5
rating by Latasha Anders
"Michael was exceptional at addressing and handling my concerns with my auto and life policy."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Henrique Goulart

September 12, 2025

5  out of  5
rating by Henrique Goulart
"I was helped by Michael who did a great job of answering all my questions and was very kind and attentive."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Becca Shepard

September 5, 2025

5  out of  5
rating by Becca Shepard
"Every person in Fabiola's office is wonderful and have always gone above and beyond to help us keep the best rates! I've been with State Farm for years and I must say, this group has been the best! Definitely look them up if you live in the area!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jayson Wimmer

September 3, 2025

5  out of  5
rating by Jayson Wimmer
"Fabiola was quick to assist and very helpful!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Andrian Andreew

August 29, 2025

5  out of  5
rating by Andrian Andreew
"I had a great experience working with Emily! She was incredibly helpful and responsive, making the process of updating my policy smooth and stress-free."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Nicholas Carver (Bombardicus)

August 29, 2025

5  out of  5
rating by Nicholas Carver (Bombardicus)
"I have had alot of experience with this agency and their friendliness and professionalism is unparalleled. I cannot recommend this State Farm agency enough!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Anush Ganesh

August 25, 2025

5  out of  5
rating by Anush Ganesh
"Cheers to Adam Miller for patiently working with me on finalizing the insurance plans. I had dozens of questions for him, and he had nothing but satisfying answers. I got the feeling I can go back with any question I have to him, and get the best answers possible. Highly recommended!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"