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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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superjaviergg1

November 24, 2024

5  out of  5
rating by superjaviergg1
"Great service and fast response ."
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DEAN HONG

November 24, 2024

5  out of  5
rating by DEAN HONG
"Danni was very helpful and continued to work with me until we got to a rate that I was comfortable with. Thanks for always being so responsive! 11.20.24 - great customer service! Emily is very knowledgeable and answered all of my questions."
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Hannah Reed

November 24, 2024

5  out of  5
rating by Hannah Reed
"Emily has been wonderful to speak with!"
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Tonya Travis

November 23, 2024

5  out of  5
rating by Tonya Travis
"David Cook with Fabiola Sears State Farm is awesome! He always goes above and beyond to help me. He is very professional and knowledgeable. His customer service is indescribable. Thanks David for always being patient and eager to help!"
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Lisa Morea-Novoa

November 23, 2024

5  out of  5
rating by Lisa Morea-Novoa
"The customer service is outstanding. They take their time to review everything and were very patient with me"
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Isabella Novoa

November 23, 2024

5  out of  5
rating by Isabella Novoa
"Awesome customer service and they got me the lowest rate on my car!"
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Peyton

November 23, 2024

5  out of  5
rating by Peyton
"The service was great!"
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Gabriel Pinon

November 22, 2024

5  out of  5
rating by Gabriel Pinon
"Great customer service. Thorough explanations of policy changes when asked. Had a payment issue and they resolved it quickly with a follow up."
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Rocio Balseiro-Banks

November 22, 2024

5  out of  5
rating by Rocio Balseiro-Banks
"I was looking into changing my insurance. I did all my paper work online. Next day their office reached out and addressed all my questions. The staff is super helpful and very nice. The have provided prompt responses and follow ups to all my questions and concerns. It has been a great experience."
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Mohan Rapaka

November 21, 2024

5  out of  5
rating by Mohan Rapaka
"Amazing people to work with. Fast, responsive, friendly and professional"
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Joshua Sias

November 21, 2024

5  out of  5
rating by Joshua Sias
"I couldn’t be happier with the service I’ve received. Their team is professional, responsive, and truly cares about their clients. They made the entire process seamless, from selecting the right policy to handling any questions I had along the way. It’s rare to find a company that combines great coverage with exceptional customer service, but they nailed it. Highly recommend to anyone looking for reliable insurance!"
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Lucy Griggs

November 21, 2024

5  out of  5
rating by Lucy Griggs
"Very professional All of my questions were answered anI saved money. Friendly customer service"
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Aric Escue

November 21, 2024

5  out of  5
rating by Aric Escue
"Fabiola Sears and her team give exceptional customer service. Anytime you call the office everyone is always friendly and eager to help!"
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Laura Arnold

November 14, 2024

5  out of  5
rating by Laura Arnold
"David was very helpful, and it was nice to talk with someone in the office who could spend extra time working through my many different questions and what-if scenarios. I appreciate the personal attention I received and felt I was given straightforward advice. Follow-through from David was immediate and thorough."
We responded:
"Thank you so much for your review! We appreciate you!"
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Dianne Escue

November 12, 2024

5  out of  5
rating by Dianne Escue
"I’m looking to change insurance companies as I’m currently with Progressive. Ricky is very knowledgeable and helpful in reviewing my policy with me to see how I can combine and save money."
We responded:
"Dianne, we are so happy to be your top choice for comparing policies! Thank you so much for trusting us and can’t wait to see what our business relationship will be like moving forward!"
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E C

November 11, 2024

5  out of  5
rating by E C
"I can’t say enough great things about Fabiola Sears’ State Farm office! Fabiola has an incredible team that goes above and beyond to provide excellent service. Every time I reach out with a question or concern, the service managers are not only friendly and professional but also quick to resolve any issues. They have an impressive ability to problem-solve and make everything so easy and stress-free. If you’re looking for a reliable, knowledgeable, and genuinely caring team, this is the place to go!"
We responded:
"Thank you so much for such a wonderful review! We appreciate your trust and your business!"
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Michael Coleman

November 11, 2024

5  out of  5
rating by Michael Coleman
"Great Customer Service! David Cook is very efficient and knowledgeable. State Farm is #1 in my book!"
We responded:
"Michael, thank you so much! We appreciate your business and trust in us. "
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T B

November 11, 2024

5  out of  5
rating by T B
"Ricky is very professional and quick to respond."
We responded:
"Thank you for your feedback! We appreciate your trust in us. "
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Chad Rodriguez

November 10, 2024

5  out of  5
rating by Chad Rodriguez
"Switched to State Farm and Emily who works there was fantastic. Was able to get me life insurance, car insurance and home owners insurance and it came out better than just having car insurance elsewhere. This branch is incredibly helpful and hands on if needed."
We responded:
"Thank you for trusting us to take care of what matters most! We are here for you!"
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David Carlisle

November 8, 2024

5  out of  5
rating by David Carlisle
"Fabiola Sears State Farm is fantastic! They made the insurance process simple and stress-free. The team is knowledgeable, friendly, and always ready to help. They explained my options clearly and found me the perfect coverage at a great price. I couldn’t be happier with their service—highly recommend them to anyone looking for reliable insurance support!"
We responded:
"We appreciate your business and are so thankful for your great review!"
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Jerry Harvey

November 5, 2024

5  out of  5
rating by Jerry Harvey
"When I contact the Fabiola Sears State Farm agency, my call is always answered promptly, professionally and with a genuine desire to assist me. I never feel rushed nor like I am asking a bad question as all of the team members are courteous and patient, willing to answer my question thoroughly with context and perspective to educate and help me. I appreciate their willingness to help me regardless if it is for a new policy or service need. I highly endorse this office and encourage you to speak with David, Emily, David, Ricky, Ruby, or Jerry whenever you call as they are incredibly dedicated with a passion to serve their customers!"
We responded:
"Thank you so much for your review! We appreciate your trust and are here for you!"
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Ben Norton

November 2, 2024

5  out of  5
rating by Ben Norton
"Great agency! Wonderful staff!"
We responded:
"Thank you for your kind words Ben! It’s been a pleasure getting to know you! "
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KIT KIM

October 2, 2024

5  out of  5
rating by KIT KIM
"Simply the best. Jerry helped me to save a great $$$ in very straight forward process and kindly walk thru all pieces. In recent hikes of insurance cost in Texas I forced to leave my 10+ yrs progressive service and switching whoever can serve my needs better. Yet I did not feel at home but drifting.. with Jerry's guidance and support I was able to achieve reasonable price for both my home and autos!!! Again thank you Jerry (Harvey) and your team!!!"
We responded:
"Thank you so much for your review! I am so happy to hear that we did a great job not just with pricing but with helping you walk through coverages. Thank you for trusting us with your car and home insurance!"
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Emily Rodriguez

September 30, 2024

5  out of  5
rating by Emily Rodriguez
"I have never felt more taken care of by an insurance agent & office than I have by Fabiola and her team! In the past, getting insurance has always been an impersonal transaction & it was rare that I’d even talk to a human throughout the process. It’s been a night and day difference with Fabiola’s office, from receiving a quote onwards, because they actually took the time to explain my coverages to me, the various options I had available, and made sure that my family & I received the best coverage at the best value available. I was blown away, because for the exact dollar amount that I had been paying Allstate for ONLY auto insurance, I was able to get auto (with higher limits & better coverage!), renter’s AND two life insurance policies for myself & my husband! Everybody knows State Farm’s slogan (say it with me, “like a good neighbor, State Farm is there” ☺️), but after getting to know Fabiola & her awesome team, I actually believe it! 😍"
We responded:
"Thank you for your kind words! We really appreciate you trusting us with your car and life insurance! "
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Michael Johnson

September 30, 2024

1  out of  5
rating by Michael Johnson
"Changed my mailing address but made sure principal on account stayed suddenly my bill goes up $40 and my mailing is my principal aswell. Took over 2 weeks to even get it fixed and they still wanted to new amount for insurance so I canceled it 1 day into the next month policy and they still kept the $40 + 1 day of coverage. It's 2024 and somehow can't get stuff fixed in the same week. The guy I talked to tried to help but it just seemed like he didn't have any power to do anything to help. After this happened read bunch of similar story's from statefarm on reddit. This was my first issue with them but I never had a claim and if adress changes is such a pain I could only imagine if I got in a wreck and needed to use my policy"
We responded:
"Hi Michael, your location has A LOT to do with your premium. We don’t just take money because we want to charge you more, that’s not how insurance works. We charge a prorated amount based on the information provided the day you had coverage. Sometimes even if you cancel a policy or change, we are unable to retroactively remove that as coverage was provided! I’m sorry about any frustration or confusion that this caused you. Please call or email if we can be of more assistance "