State Farm® Insurance Agent Fabiola Sears

"Simply the best. Jerry helped me to save a great $$$ in very straight forward process and kindly walk thru all pieces. In recent hikes of insurance cost in Texas I forced to leave my 10+ yrs progressive service and switching whoever can serve my needs better. Yet I did not feel at home but drifting.. with Jerry's guidance and support I was able to achieve reasonable price for both my home and autos!!! Again thank you Jerry (Harvey) and your team!!!"

"I have never felt more taken care of by an insurance agent & office than I have by Fabiola and her team! In the past, getting insurance has always been an impersonal transaction & it was rare that I’d even talk to a human throughout the process. It’s been a night and day difference with Fabiola’s office, from receiving a quote onwards, because they actually took the time to explain my coverages to me, the various options I had available, and made sure that my family & I received the best coverage at the best value available. I was blown away, because for the exact dollar amount that I had been paying Allstate for ONLY auto insurance, I was able to get auto (with higher limits & better coverage!), renter’s AND two life insurance policies for myself & my husband! Everybody knows State Farm’s slogan (say it with me, “like a good neighbor, State Farm is there” ☺️), but after getting to know Fabiola & her awesome team, I actually believe it! 😍"

"Changed my mailing address but made sure principal on account stayed suddenly my bill goes up $40 and my mailing is my principal aswell. Took over 2 weeks to even get it fixed and they still wanted to new amount for insurance so I canceled it 1 day into the next month policy and they still kept the $40 + 1 day of coverage. It's 2024 and somehow can't get stuff fixed in the same week. The guy I talked to tried to help but it just seemed like he didn't have any power to do anything to help. After this happened read bunch of similar story's from statefarm on reddit. This was my first issue with them but I never had a claim and if adress changes is such a pain I could only imagine if I got in a wreck and needed to use my policy"

"We wanted to lower our monthly bill, and wanted to stay with State Farm, as they have been super when we have needed them. David walked me step by step on options to omit without risking vital coverage. We are completely satisfied with the minor changes that were made. Thank you David Cook!"

"Major price gouging. Watch out for price increases. Requested response on my insurance policy and they were unresponsive."

"Today I purchased auto policy with Mr Jerry Harvey, he is very knowledgeable and he shared all the info what I need to reach my requirements and too it's finished very easily and smooth, finally I'm very happy work with Mr Jerry Harvey, thank you Jerry Harvey for your support"

"This agency is fabulous. The whole staff is very efficient and knowledgeable . I know I will get my questions and concerns addressed promptly. And they are very friendly and I never feel rushed or unappreciated !"

"I went in to meet Jerry Harvey face to face and he expertly explained every aspect and item in my policy so that I was able to make the best decisions for myself and my home. We then combed through all available discounts to take advantage of those. It was a great experience and one I highly recommend for your insurance needs."

"Mr.Jerry Harvey with Fabiola Sears-State Farm Insurance Agent was very friendly, kind, knowledgeable, and was very helpful as soon as I walked into his office in Frisco. I was there to renew 3 of my vehicles and a house policies since they were about to expire with the other insurance company which the premiums were increasing exponentially."

"Ricky helped me get my life insurance set up for me and my family. He explained everything well and made it an easy process. Thank you!"

"Had the pleasure of working with Fabiola Sears State Farm Agency to set up my life insurance. Staff members were very helpful and great to work with. Keep up the good work!"

"Jerry Harvey was fantastic to work with! I've worked with a number of agents over the years and Jerry definitely stands out! He helped me with a new homeowner's policy and was extremely communicative, diligent, and even spoke with the real estate agents involved in the home sale on my behalf. Can't recommend Jerry and the Fabiola Sears team enough!"

"Making the customer feel important and valued was David Carlisle’s strength as I visited the office to transfer policy after having a bad experience at another agency. Thank you"

"I met with David Cook to review my auto and homeowner insurance policies to see how competitive State Farm is compared to other insurance companies. David and I went over each policy, and I am happy to report that State Farm beat other companies prices for comparable coverage. David was patient in answering all of my questions to my satisfaction. I highly recommend Fabiola Sears - State Farm Insurance Agency."

"Jerry was very professional and an absolute pleasure to work with through out the entire process. If you’re reading this I just wanted to say thank you, 5 stars"

"Horrible customer service. I wanted to cancel my policy with them but they make it so difficult to cancel. They want to get on a call and waste my time. They also want the declaration page from another carrier. I haven't been asked for declaration by any other insurance provider. Just stay away from this agent..."

"Fabiola Sears Statefarm is an agency that truly cares about their clients. The team members at this agency have proven time after time how dedicated they are to making sure their clients are well taken care of. One in particular is David Cook who worked directly with me to ensure that I not only obtain adequate coverage but he will go above and beyond to ensure I retain my coverage. I received constant communication concerning my policies and any servicing needs were handled promptly. Thank you for caring and your outstanding customer service David Cook!😊"

"Good !"

"I have been with State Farm for years. I needed something called inland marine insurance for my neurofeedback business. It's very hard to find this coverage. Fabiola listened to what I needed and got me all set up. Over the years I've worked with her staff and they have been very good. Recently, I had to changed the coverage and Jerry was OUTSTANDING. Not only did he get things done fast, he was so nice, professional and funny! I highly recommend this office for all your insurance needs!"

"David was so helpful & efficient! He is very professional & always willing to help!"

"Very helpful and friendly staff! Jerry went above and beyond in setting up a new policy for us! Will definitely recommend!"

"Excellent salesmanship; poor customer service. They will take your payment in seconds, but when it comes to refunds, sit down and wait. Nine months since I canceled my home owners and they keep sending the refund check to the “wrong” address."

"I'm honored to be apart of this magnificent State Farm Team. They are truly the best group in the insurance business. The custom service is absolutely amazing. David Cook and David Carlisle just to name a few treat the customer as if they are family members. They go out of their way to make sure that you get what you request and inform you of the best decision for your coverage. They even follow up with you after they have taken care of you. Got to love this team. I wish there were more stars to give the company. All I can say is "SIMPLY AMAZING" Betty Thompson"

"I always receive excellent service from them, no matter what needs I might have. David has helped me multiple times to modify a policy or add new coverage. He is always spot on!!"

"Everyone here at Fabiola's office is amazing! I personally have worked more with both of the Davids there and they have always been helpful, friendly, and a pleasure to work with. Highly recommend this agency! Not only is the coverage great (I just had to file a homeowner's and auto claim due to weather loss) but the customer service is phenomenal!"